PLACING ORDERS

In the US and Canada, ZeptoMetrix Corporation (ZMC) accepts orders via telephone, fax and mail. International orders may be placed through one of our many distributors. Please check our distributors listing or contact ZMC for a distributor nearest you.

When ordering, please provide the following information:

• Customer Identification number
• Name and telephone number
• Purchase Order number
• VISA, MASTERCARD or AMEX credit card number and expiration date (if applicable)
• Catalog number, quantity, size and unit of measure for each item
• Any special shipping information (researcher's name, etc.)

Orders are binding only upon acceptance by ZeptoMetrix Corporation. If an order contains provisions inconsistent with the provisions of the price list, ZMC's provisions will prevail unless ZeptoMetrix expressly agrees in writing to an exception. Any clerical errors are subject to correction.

CERTIFICATE OF COMPLIANCE

ZMC's products are sold for manufacturing or research use only and are labeled as such. To comply with federal regulations, all customers will be required to complete and return a Certificate of Compliance to ZeptoMetrix prior to the shipment of product. Click here for copy

TELEPHONE AND FAX ORDERS

You may place your telephone orders between 8:15 a.m. and 4:45 p.m. Monday through Friday (Eastern Standard Time). Both telephone and fax orders will be processed on the day of receipt if placed by 3:00 p.m. Eastern Standard Time.  Shipping Information

MAIL ORDERS

Orders may be mailed to the following address:

Customer Service Department
ZeptoMetrix Corporation
872 Main Street
Buffalo, NY  14202

STANDING ORDERS

Standing orders receive first priority in cases of stock shortages or back orders.

QUANTITY DISCOUNTS

Quantity discounts are available upon request with a written purchase agreement. For more information, contact our Customer Service Department at (716) 882-0920 or (800) 274-5487 or by email to Customer Service