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Technical Assistance and Customer Service is available Monday through Friday from 8:30 am to 4:00 pm (EST). We are focused on serving the global diagnostic community. Please provide the information below and we will connect you with your local team.

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Analytical Contacts

Brands include Spex, NSI, HPS and Chiron

Phone: +1.716.882.0920

USA Toll Free: +1.800.274.5487

Sales & Customer Service - [email protected]

Quotes - [email protected]

Orders - [email protected]

Technical Support - [email protected]

Proficiency Testing - [email protected]

Diagnostic Contacts

Brands include ZeptoMetrix, NATrol, PROtrol

Phone: +1.716.882.0920

USA Toll Free: +1.800.274.5487

Sales & Customer Service - [email protected]

Quotes - [email protected]

Orders - [email protected]

Technical Support - [email protected]

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